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O estudo do clima organizacional e relevante para todos os tipos de empresas, independente de seu porte, pois exerce influencia na eficiencia e no desenvolvimento da organizacao. Para esta pesquisa realizou-se uma revisao sistematica da literatura com o objetivo de subsidiar a construcao e validacao de um indice para avaliacao do clima organizacional, por meio de um estudo de caso em uma empresa de varejo na cidade de Formiga - MG. Para atingir o objetivo proposto foi desenvolvido um questionario visando reduzir a subjetividade do modelo de Kolb (KOLB et al .,1986).  Os testes estatisticos Kaiser-Meyer-Olkin (KMO) e Alpha de Cronbach foram aplicados e dentre as questoes propostas para as sete dimensoes do modelo, apenas aquelas pertencentes a cinco dimensoes apresentaram resultados validos: clareza organizacional, responsabilidade, lideranca, padroes e recompensas. Como forma de subsidiar a tomada de decisao do gestor foram desenvolvidos dois modelos de regressao, nos quais utilizou-se o indice score (soma das medias das notas obtidas em cada dimensao do modelo) como variavel dependente e os constructos selecionados por meio da Analise dos Componentes Principais como variaveis explicativas. Por meio da analise dos modelos de regressao desenvolvidos identificou-se que dentre os variados aspectos do clima organizacional estudados, os constructos pertencentes as dimensoes “lideranca” e “padroes” foram os que apresentaram maior sensibilidade no clima organizacional, sendo, portanto, as dimensoes mais relevantes e que requerem mais atencao por parte dos gestores. Palavras-chave : Clima organizacional. Modelo de Kolb. Estatistica multivariada. Analise dos componentes principais. Regressao. Construction and validation of an index to evaluate the organizational climate: a case study in a company retail formiguense Abstract The study of organizational climate is relevant to all types of organizations, regardless of their size, because it influences the efficiency and development of the organization. For this research we carried out a systematic review of the literature in order to subsidize the construction and validation of an index to evaluate the organizational climate, through a case study in a retail company in Formiga - MG. To achieve this purpose a questionnaire was developed to reduce the subjectivity of the Kolb (KOLB et al. , 1986) model. Statistical tests Kaiser-Meyer-Olkin (KMO) and Cronbach's Alpha were applied and among the issues proposed for the seven model dimensions, only those belonging to five dimensions had valid results: organizational clarity, accountability, leadership, standards and rewards. As a way to support the manager's decision two regression models were developed, in which we used the score index (sum of the average of the marks obtained in each dimension of the model) as the dependent variable and the constructs selected by Principal Component Analysis as explanatory variables. By analyzing the developed regression models it was identified that among the various aspects of organizational climate studies, the constructs belonging dimensions “leadership” and “standards” were those with the highest sensitivity in the organizational environment, and therefore are relevant dimensions that require more attention by managers. Keywords : Organizational climate. Kolb model. Multivariate statistics. Principal component analysis. Regression.

Construção e validação de um índice para avaliar o clima organizacional: estudo de caso em uma empresa varejista formiguense