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Efficient Tax System in Zambia
Publication year - 2018
Publication title -
muma case review
Language(s) - English
Resource type - Journals
ISSN - 2640-6519
DOI - 10.28945/4217
Subject(s) - tax administration , business , revenue , tax revenue , investment (military) , administration (probate law) , return on investment , finance , tax reform , economics , public economics , political science , microeconomics , production (economics) , politics , law
Mr. Berlin Msiska, the CEO for the Zambia Revenue Authority (Tax Administration), was wondering how return on investment (ROI) might be used to assess investments in ICT intended to improve the efficiency and effectiveness of the country’s tax system. The critical decision being faced was “How can the ROI of tax systems be computed and should we advocate using ROI?

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