Sistema de medição de desempenho operacional dos transportadores rodoviários : uma abordagem através do Balanced Scorecard | Zendy

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Sistema de medição de desempenho operacional dos transportadores rodoviários : uma abordagem através do Balanced Scorecard

Author(s) -

Hugo Guedes Toledo Florencio

Publication year - 2016

Language(s) - Portuguese

Resource type - Dissertations/theses

DOI - 10.26512/2016.06.d.21565

Subject(s) - balanced scorecard , performance measurement , performance indicator , process management , work (physics) , road transport , computer science , transport engineering , business , operations research , engineering , marketing , mechanical engineering

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