Impacto do treinamento no trabalho : investigação de efeitos preditivos e propositura de instrumento de impacto em profundidade

This dissertation aimed to identify empirically the predictive effects of personal and professionals variables, and the support to learning about distance training results at work, measured by the impact on extent of training in the workplace, the impact on depth of training in the workplace and through self-evaluation of individual work performance. The specific objectives were: (1) construct and validate psychometric instrument of impact in depth for distance training; (2) test the predictive effect of customer characteristics on training results level behavior in office; and (3) test the predictive effect of the support to learning about training results level behavior in office. To reach these goals, were carried out the Study 1, which consisted of the construction and empirical validation of a measure of impact in depth, and the Study 2, directed to test the predictive effect of variables on training impact, measured in depth and in breadth and through individual work performance. The three samples were composed of 1008, 158 and 83 participants of trainings conducted within a brazilian public organization. Through the Study 1, one of the instruments of impact in depth were built and validated empirically and the other instrument presents evidence of validity, but that has yet to be validated in a larger sample. The results found by the regressions performed in Study 2 suggest there is a relationship between prediction support to learning and impact in breadth, depth and individual work performance. Education level contributed to the explanation of the individual performance of self-awareness at work and length of service contributed to the explanation of the impact in breadth. The theoretical and practical implications and limitations of the study are presented as well as a research agenda.