Providing an operational model for the development and assessment of companies’ social responsibility

The present study aims to provide a practical model for the development and assessment of the attitude of private sector industrial manufacturing companies of Semnan province toward social responsibility of organizations. After reviewing the literature, a mixed model, which is a combination of the pattern of the Carroll pyramid, the pattern of social reporting, corporate governance issues, organizational excellence model, and ISO 26000, is proposed, where Carroll’s pattern plays a central role. In this study, four economic, legal, ethical, and humanitarian dimensions are used to meet economic responsibilities, respond to legal responsibilities, implement ethical necessities, and undertake leadership in social institutes, respectively. Accordingly, a questionnaire was prepared and distributed among the population that turned out to be 93 companies from among companies with more than 6 months activity in 2015 in Semnan province that were selected based on Morgan method. Data are analyzed using SPSS and LISREL software. Based on the results, utility of the model is reported to be high in four parts.