Changing the narratives for patient safety | Zendy

Peter J. Pronovost | Zendy; Kathleen M. Sutcliffe | Zendy; Lopa Basu | Zendy; Mary DixonWoods | Zendy

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Changing the narratives for patient safety

Author(s) -

Peter J. Pronovost,

Kathleen M. Sutcliffe,

Lopa Basu,

Mary DixonWoods

Publication year - 2017

Publication title -

bulletin of the world health organization

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 2.459

H-Index - 168

eISSN - 1564-0604

pISSN - 0042-9686

DOI - 10.2471/blt.16.178392

Subject(s) - harm , narrative , patient safety , health care , medicine , fatalism , status quo , public health , public relations , nursing , psychology , political science , social psychology , law , linguistics , philosophy , theology

Patient safety is a global public health issue, causing death and suffering in all types of patients and incurring costs in all countries. The global health community has made significant and sustained efforts to improve safety and quality of health services. Here, we propose that narratives or mental models are reasons for the limited progress. In this paper, we discuss how changing these narratives may accelerate the efforts to improve safety and quality of care.

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