Open AccessRelationship between a Port’s Reputation, Customer Satisfaction and Customer Loyalty
Author(s) -
Hee-Sung Bae
Publication year - 2016
Publication title -
journal of international logistics and trade
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.161
H-Index - 3
eISSN - 2508-7592
pISSN - 1738-2122
DOI - 10.24006/jilt.2016.14.3.174
Subject(s) - reputation , business , customer satisfaction , loyalty business model , port (circuit theory) , loyalty , marketing , service quality , engineering , service (business) , electrical engineering , social science , sociology
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