Open AccessThe effect of logistics service quality on customer satisfaction and repurchase intention: focusing on company size as a moderator
Author(s) -
Yong-Ock Lee,
Minsung Kim
Publication year - 2008
Publication title -
journal of international logistics and trade
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.161
H-Index - 3
eISSN - 2508-7592
pISSN - 1738-2122
DOI - 10.24006/jilt.2008.6.1.55
Subject(s) - business , customer satisfaction , order (exchange) , purchasing , marketing , moderation , service quality , quality (philosophy) , service (business) , affect (linguistics) , psychology , social psychology , philosophy , communication , finance , epistemology
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