Open AccessComplaint management in closed-loop supply chain and performance evaluation by using exergoeconomics
Author(s) -
Guojun Ji
Publication year - 2007
Publication title -
journal of international logistics and trade
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.161
H-Index - 3
eISSN - 2508-7592
pISSN - 1738-2122
DOI - 10.24006/jilt.2007.5.2.1
Subject(s) - complaint , supply chain , supply chain management , service management , process management , computer science , closed loop , service (business) , process (computing) , customer satisfaction , operations management , operations research , risk analysis (engineering) , systems engineering , business , marketing , engineering , control engineering , political science , law , operating system
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