Network Performance Measurement, As Appplied To Maritime Ports Communities

The implementation of interorganizational networks is commonplace, following a growing diversity of cooperative modes between independent companies associated with these networks. Although academic research has mostly dealt with the performance of the networks' members, the focus of this paper is with the performance of the global network. Among the many forms of interorganizational networks, maritime port communities are complex organizations which must deal with operational synchronization, strategic cohesiveness, and global performance measurement problems. Therefore, this paper aims to describe a port performance measurement system, created in a predominantly empirical research context. The performance model and the associated measurement indicators illustrate the type of network-level dedicated, performance control systems on which port communities need to rely when designing their global strategy.