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Development and validation of modules improving self-awareness excellent services of academic staff
Author(s) -
Taufik Taufik,
Rima Pratiwi Fadli,
Yola Eka Putri
Publication year - 2019
Publication title -
couns-edu| the international journal of counseling and education
Language(s) - English
Resource type - Journals
eISSN - 2548-3498
pISSN - 2548-348X
DOI - 10.23916/0020190421330
Subject(s) - reliability (semiconductor) , self awareness , service (business) , computer science , medical education , psychology , engineering management , knowledge management , engineering , business , medicine , social psychology , marketing , power (physics) , physics , quantum mechanics
This research is begun based a purpose to increasing self-awareness of education personnel, so they can perform an excellent service for students in the university. This study aims to: (1) describe the module design to increase self-awareness of excellent service of education personnel (2) perform module validation tests and (3) perform module reliability tests. The study was descriptive involving four experts and 12 education staff at Padang State University as the subject of the trial. Instruments used to include (1) Validity Testing Instruments Module Contents (2) Ifdil & Taufik Self-Awareness Inventory and (3) Module Instruments. The results of this study reveal that the Self-Awareness Improvement Module for Excellent Services Education Personnel can be accepted and can be used for self-awareness programs for the staff in providing services.

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