Supply Chain Cyber-Resilience: Creating an Agenda for Future Research

Supply chain management has become dependent on electronic systems; since the 2000s, we have seen the emergence of information technology solutions to support business operations, to share information, to connect businesses, and to generate greater visibility along supply chains in order to gain knowledge and control of processes. On the other hand, although supply chains have pursued aspects such as the standardization of business processes, increased communication, connectivity, and data exchange, the vulnerability of these systems to cyber-attacks is nevertheless increasing. Why is this? In modern supply chains, information is shared digitally more than any other way, and supply chains are so reliant on good quality information that, without it, supply chain managers cannot make decisions on forecasts, production, distribution, etc. Equally importantly, poor data leads to poor decisions and performance. So, even with the most efficient and responsive supply chain, performance will be greatly compromised without good quality information.