Open AccessPractical approaches to service design emergence : participatory design methods and client engagement in service design consulting
Author(s) -
John Di Palma
Publication year - 2018
Language(s) - English
Resource type - Dissertations/theses
DOI - 10.22215/etd/2013-07115
Subject(s) - service design , service (business) , citizen journalism , participatory design , service delivery framework , computer science , process management , knowledge management , engineering management , business , engineering , world wide web , operations management , marketing , parallels