Efek Mediasi Organizational Citizenship Behavior diantara Kecerdasan Emosional dan Kecerdasan Spiritual terhadap Kinerja Tenaga Kependidikan Universitas Negeri Malang | Zendy

Fatikha Floressya Arifin | Zendy

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Efek Mediasi Organizational Citizenship Behavior diantara Kecerdasan Emosional dan Kecerdasan Spiritual terhadap Kinerja Tenaga Kependidikan Universitas Negeri Malang

Author(s) -

Fatikha Floressya Arifin

Publication year - 2019

Publication title -

jurnal ilmiah administrasi publik

Language(s) - English

Resource type - Journals

eISSN - 2503-2887

pISSN - 2302-2698

DOI - 10.21776/ub.jiap.2019.005.02.2

Subject(s) - psychology , emotional intelligence , organizational citizenship behavior , spiritual intelligence , social psychology , applied psychology , organizational commitment

The aim of this study was to explain the mediating effects of Organizational Citizenship Behavior (OCB) between emotional intelligence and spiritual intelligence on the performance of educational staff at the State University of Malang. In addition, this research is also aims to determine the extent of the influence of these three variables on performance. This type of research is quantitative with a survey method carried out for education staff at the State University of Malang. The sampling technique is proportional random sampling. The results showed that there was a partial mediating effect between emotional intelligence and spiritual intelligence on the performance of educational staff at the State University of Malang. The three variables also have a significant effect on the performance of education staff at State University of Malang.

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