Structural Analysis of the Perception about Doctor who is Good at Medical Communication Between Medical faculty and Medical Students

The purpose of this study was to investigate the difference of perception structure about ‘doctor who is good at medical communication’ between medical faculty and medical students by using sematic network analysis. The subjects were 45 second-year medical students and 44 medical faculty. Faculty and students’ text about ‘good communication’ were anlayzed by using NetMiner package(version 4.0), which is social network analysis program. As a result, ‘patients’ was the most frequently used word for expressing good medical communication between faculty(46.4%) and students(33.9%). As a result of analyzing the degree Received (November 1, 2017), Review Result (November 20, 2017) Accepted (December 8, 2017), Published (January 31, 2018) 54907 Dept. Medical Education, Chonbuk National University School of Medicine, 20 Gungi-ro, Dedkjin-gu, Jeonji-si, Jeollabuk-do, Republic of Korea, email: hhyoo@jbnu.ac.kr (Corresponding Author) 21565 Dept. Medical Education, Gachon University College of Medicine, 38 Dokjeom-ro 3 beon-gil, Namdong-gu, Incheon, Republic of Korea, email: ghpark@gachon.ac.kr Structural Analysis of the Perception about ‘Doctor who is Good at Medical Communication’ Between Medical faculty and Medical Students Copyright c 2018 HSST 448 centrality of the words in the network, faculty were was higher in order of 'empathy', 'need', 'communication', 'understanding', whereas students were higher in order of ‘information’, ‘delivery’, ‘need’. In the network of faculty and students, there were two groups of 'communication' and 'medical treatment according to patients' requests’ in common. In addition, the faculty were classified into 'communication skills' and 'understanding and explaining' groups, while students were classified into 'rapport formation' and 'information delivery' groups. We hope that this result will contribute to understand the importance of medical communication education of medical students and to develop its curriculum and faculty development program.