Open AccessFY 1997 Hanford telecommunication and informations system user profile, milestone IRM-097-003
Author(s) -
Thomas Witherspoon
Publication year - 1997
Language(s) - English
Resource type - Reports
DOI - 10.2172/325205
Subject(s) - hanford site , computer science , productivity , intranet , paging , telecommunications , personal computer , engineering , the internet , operating system , macroeconomics , waste management , radioactive waste , economics
This document reports survey data collected from the U.S. Department of Energy, Richland Operations Office (DOE-RL), Project Hanford Management Contract (PHMC) companies, and the PHMC enterprise companies for purposes of characterizing the Hanford Local Area Network (HLAN) user profile. Telephone, radio, and pager data are also provided. The data reveal that job tasks of the 8,500 Hanford Site workers who use the HLAN are highly, if not completely, computer dependent. Employees use their computers as their pens and paper, calculators, drafting tables and communication devices. Fifty eight percent of the survey respondents predict 90 to 100% loss in productivity if they had no access to a computer. Additionally, 30% of the users felt they would have a 50 to 80% loss in productivity without computers; and more than 68 % use their computers between 4 and 8 hours per day. The profile also shows th at the software packages used most heavily are cc:Mail` the Windows version, Hanford Information, WordPerfece, Site Forms and Look-up. Use of Windows-based products is very high. Regarding the productivity tools that are seldom used, 49 % of the respondents say they ``never use`` the Hanford Help and Hints (HUH). The use of the external intemet by Hanford has shown a large increase. The survey indicates that users rate the intranet and the ability to access other sources of information as the fourth most important computer application. The Microsoft System Management Server (SMS 4) data show that more than 60% of the computers on the HLAN need replacement or upgrades to run the Windows 95 Operating System, which has been selected as the PHMC standard. Although data also show that 77% of the PHMC machines are running the current standard Windows for Workgroup version 3. 1 1, they do not have the memory and/or the hard disk space to upgrade to Windows 95. The survey results indicate that telephone system use is also high and regarded as a useful tool. Pager use is very high and has continued to rise even as the numbers of employees dropped. The number of radios is decreasing as the employee numbers drop