Annual report to congress 1995

EIA is proud of its accomplishments during 1995. We developed a strategic plan, with goals and objectives to guide us and focus our activities. We used customer and employee feedback to develop these goals. We have performance measures to assess progress and identify areas for improvement. Finally, we became and remain fully committed to reengineering our business processes to achieve efficiencies. EIA is a leader in providing high quality, policy-independent energy information to meet the requirements of Government, industry, and the public in a manner that promotes sound policymaking, efficient markets, and public understanding. EIA has a long history of serving a broad spectrum of customers and being responsive to their needs. EIA`s motto is: On-line or off the shelf, EIA is the first place to go for the last word in energy information