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Trust has an important role in a series of public policies ranging from implementation of new regulations to establishment of democratic principles in public bodies. Public distrust of public institutions can threaten social order. Factors forming and influencing trust varies individually and organizationally. Selected social, economic, cultural and demographic variables in the study described the trust or distrust in public institutions in Turkey. Accompanied by quantitative tests utilizing regression analysis and qualitative evaluations from literature, the study has made concrete suggestions to public institutions on trust-building organizational strategies.

A Quantitative Review of Factors Influencing Trust in Public Institutions in Turkey