The Relationship Between Normative Commitment and Turnover Intentions: Case Study of Five Private Turkish Banks in Ankara

This paper analyzes the connection between normative commitment and turnover intentions of Turkish bank employees, in Ankara, Turkey. Research methodology was comprised from the quantitative research method utilizing one structured survey instrument consisting of 14 items (five for descriptive and nine for inferential statistics). A survey was carried out in a cross sectional time-frame study manner and the study that involved 130 participants was performed within five different private banks’ employees in Ankara, Turkey. The normative commitment and intention to leave were first analyzed for reliability. A Pearson product-moment correlation was run to determine the relationship between all variables of interest and there was a strong, negative correlation between normative commitment and the intention to leave, which was statistically significant (r = -0.323, n = 130, p < 0.000). This quantitative research shows that there was a strong, negative and statistically significant relationship between turnover intentions and normative commitment. It is very important to increase the commitment level of employees and decrease turnover intention for companies’ future.