Quitter Ou Rester: Analyse Des Profils D’Intention De Départ D’Agents En Centre De Contact – Clients
Author(s) -
Michel Cossette,
Alain Gosselin
Publication year - 2009
Publication title -
ssrn electronic journal
Language(s) - French
Resource type - Journals
ISSN - 1556-5068
DOI - 10.2139/ssrn.1505409
Subject(s) - humanities , art , psychology
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