Telephone health surveys: potential bias from noncompletion. | Zendy

Shiraz I. Mishra | Zendy; Deborah A. Dooley | Zendy; Ralph Catalano | Zendy; Seth Serxner | Zendy

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Telephone health surveys: potential bias from noncompletion.

Author(s) -

Shiraz I. Mishra,

Deborah A. Dooley,

Ralph Catalano,

Seth Serxner

Publication year - 1993

Publication title -

american journal of public health

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 2.284

H-Index - 264

eISSN - 1541-0048

pISSN - 0090-0036

DOI - 10.2105/ajph.83.1.94

Subject(s) - socioeconomic status , selection bias , medicine , psychology , environmental health , population , pathology

Little is known about the effect of noncompletion on telephone surveys of health issues. This paper identifies a little-studied source of noncompletion, passive refusal, and evaluates its contribution to noncompletion bias along with two other sources: noncooperation and noncontact. Passive refusals include respondents who repeatedly request callbacks and households where interviewers repeatedly encounter an answering machine.

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