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Institutional Change in Delivery of Dental Services: A Marketing Perspective
Author(s) -
Noël Capon
Publication year - 1982
Publication title -
american journal of public health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.284
H-Index - 264
eISSN - 1541-0048
pISSN - 0090-0036
DOI - 10.2105/ajph.72.7.679
Subject(s) - perspective (graphical) , marketing , business , delivery system , services marketing , face (sociological concept) , public relations , medicine , political science , sociology , computer science , social science , artificial intelligence , pharmacology , service (business)
The recent appearance and growth of new delivery systems for dental services is examined from a marketing perspective. Analysis reveals that the growth of low priced, high throughput operations is consistent not only with marketing principles, but with the development of American retail institutions in general. Options for independent dentists in the face of this new competitive environment are discussed. (Am J Public Health 1982; 72:679-683.)

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