A Study on Supplier Evaluation and Selection Method Based on Dependence | Zendy

Jong-Moon Ju | Zendy; Seung-Gook Hwang | Zendy

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A Study on Supplier Evaluation and Selection Method Based on Dependence

Author(s) -

Jong-Moon Ju,

Seung-Gook Hwang

Publication year - 2004

Publication title -

journal of advanced computational intelligence and intelligent informatics

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.172

H-Index - 20

eISSN - 1343-0130

pISSN - 1883-8014

DOI - 10.20965/jaciii.2004.p0415

Subject(s) - variety (cybernetics) , computer science , selection (genetic algorithm) , customer needs , the internet , voice of the customer , process management , customer retention , business , marketing , artificial intelligence , world wide web , service quality , service (business)

Development of information and technology and the Internet has provided a variety of expanded connections between manufacturers and consumers. Enabling customers to directly transfer voice to manufacturers, Research on how manufacturers respond to customer needs, however, remains inadequate. We present, a method in which the optimal supplier is chosen based on customer needs from the buyer’s viewpoint. We also designed a way to evaluate and choose the optimal supplier based on consumer requirements by analyzing customer needs and evaluated data.

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