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The aim of this study is to define innovation performance measurement criteria for firms and measure their performance through these criteria. IT firms in technoparks at TR42 East Marmara Region are included in the study and qualitative research method is used. Data are collected through the interviews conducted with managers of IT firms and are analyzed with descriptive and content analysis techniques. After the analysis, some measurement criteria are introduced to measure the innovation performance. Results show that “Idea Generation” stage is not taken seriously by these firms. Performances of “Beta Version Development” and “Full Version Development” stages are high. Firms have to analyze “Sale” stage carefully.

i̇şletme araştırmaları dergisi

İnovasyon Süreci Performansı Ölçüm Kriterlerini Nitel Bir Araştırma İle Belirleme: Bilişim Sektöründen Bulgular - Defining Innovation Process Performance Measurement Criteria with a Qualitative Research: Findings from IT Sector