z-logo
open-access-imgOpen Access
McDonalds Success Strategy And Global Expansion Through Customer And Brand Loyalty
Author(s) -
Bahaudin G. Mujtaba,
Bina Patel
Publication year - 2007
Publication title -
journal of business case studies (jbcs)
Language(s) - English
Resource type - Journals
eISSN - 2157-8826
pISSN - 1555-3353
DOI - 10.19030/jbcs.v3i3.4857
Subject(s) - business , marketing , loyalty business model , corporation , brand loyalty , market share , loyalty , brand management , advertising , service (business) , service quality , finance
The McDonalds Corporation is one of the most successful global restaurant chains around the world. They have used effective management and global expansion strategies to enter new markets and gain a share of the foreign fast food market. This case presents how McDonalds has achieved this enormous success, its best practices in the global food industry, international growth trends and challenges, and various lessons that have been learned from their expansion in foreign countries. Overall, the case provides a discussion of how McDonalds creates both customer and brand loyalty for their products and services. This case focuses on McDonalds international success, challenges and strategies.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.
Having issues? You can contact us here
Accelerating Research

Address

John Eccles House
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom