Integrating Faculty Research Performance Evaluation And The Balanced Scorecard In AU Strategic Planning: A Collaborative Model

Quality of research is a core property that enables a university to gain and sustain credibility. The evaluation and measurement of this core property needs to include a wide range of critical factors. This paper suggests the use of the balanced scorecard (BSC) approach as a powerful tool to link faculty research activity to university strategic planning. Though widely embraced by the corporate sector, BSC has not been applied in the higher education sector of the economy, in part because of the lack of quantitative performance measures. This paper presents application of BSC to a Canadian university, including a quantified performance measurement system. The development of the system, its components, the intended outcomes, and the necessary characteristics that should enable BSC to be applied generally to any university’s overall strategic plan are described.