Assessment of Educational Needs in Iranian Sports Organizations Based on the ISO 10015 Standard

The aim of this study was to evaluate the needs assessment component of service education programs for the managers and staff at the Department of Youth and Sports based on the ISO 10015 standard. The research method was a descriptive survey conducted as a case study. The statistical population consisted of all managers and staff, consisting a total of 120 of the Esfahan Province General Directorate of Youth and Sports facility. Selection was made my random sampling. The statistical total size was 92, determined by application of the Krejcie & Morgan table, and questionnaires were distributed accordingly. 88 of these questionnaires were returned and then were used for statistical assessment. Data collection was done using questionnaires for evaluating the component of needs assessment of the training programs based on the ISO 10015 standard and were designed by the researcher. Experts confirmed validity of the questionnaire; its reliability value on the Cronbach Alpha was 0.86. Results showed that the mean of responses of managers and staff to the aforementioned component was higher than average. Also, no significant difference was determined between the means of viewpoints of managers and staff in this aspect. It should be mentioned that demographic variables showed no difference between viewpoints of managers and staff.