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A naturalistic observation study of medication counseling practices at retail chain pharmacies
Author(s) -
S. Yande,
Prajakta P. Masurkar,
Suma Gopinathan,
Sujit S. Sansgiry
Publication year - 2020
Publication title -
pharmacy practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.608
H-Index - 24
eISSN - 1886-3655
pISSN - 1885-642X
DOI - 10.18549/pharmpract.2020.1.1696
Subject(s) - pharmacy , observational study , pharmacist , medicine , descriptive statistics , family medicine , pharmacy technician , statistics , mathematics
Our study found that the key indicators of counseling including the use of the counseling window and the show-and-tell process were absent, suggesting lack of adequate pharmacists counseling. Further studies are needed to evaluate the validity of this conclusion and the role of pharmacy services and its value towards medication use and safety.

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