Biometric Technologies in Emergency Management: The Case of Hotels

The hospitality industry is susceptible to emergencies and disasters and must be managed in order to mitigate potential impacts. This paper explores biometric technology and their potential usage in the hospitality industry. This paper reviews the viable biometric technologies and further with a discussion of their applications in the hospitality industry to enhance security and increase operational efficiency. Tracking employees and hotel guests may bolster emergency management response time by locating individuals, ensuring secure areas, and aiding individuals in evacuation procedures. In this study, various scenarios in which biometrics can be used are explored. The paper concludes with a discussion on the urgent need for biometric technologies to be installed the hospitality industry to reduce errors and eliminate potential terrorist activities.