NONMONETARY INFLUENCES ON PSYCHOLOGICAL EMPOWERMENT IN THE LODGING ORGANIZATIONS

Purpose of the study: The primary purpose of this study is to investigate the extent of influence of the nonmonetary factors on the psychological empowerment of the employees. Methodology: Quantitative design was employed in this study. A total of 290 frontline employees in lodging facilities were surveyed using a convenience sampling method during the data gathering. It used frequency counts, percentage, mean, and Stepwise Multiple Regression Analysis (MRA) in the data analysis to describe perceptions and examine the predictive power of the factors to psychological empowerment. Main Findings: Nonmonetary factors can influence the psychological empowerment of employees in lodging organizations. It reveals that variation in the rating of psychological empowerment is explained by the factors namely: nature of work, operating procedures, promotions, and supervision. Applications of this study: The findings of this study are beneficial primarily to hospitality organizations in designing effective empowerment programs for its employees which enables them to foster a positive organizational culture in the long run. Future researchers can use this study as one of the references in studying organizational behaviors in the hospitality industry. Novelty/Originality of this study: This study provides an in-depth analysis of the nonmonetary factors to psychological empowerment of employees in lodging sectors using quantitative approaches.