Record keeping.

Any information provided during counselling sessions is securely stored for a period of 7-10 years from the date of last contact with the service. After this time the information is disposed of using a protocol that ensures confidentiality and is in keeping with required State Government and UNSW record disposal schedules. Any individual who has used CAPS is able to request access to their personal records. The State Health Records Act and Freedom of Information Legislation govern this access to records.