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Combining a weighted caseload study with an organisational analysis in courts: first experiences with a new methodological approach in Switzerland
Author(s) -
Daniela Winkler,
Andreas Lienhard,
Daniel Kettiger,
Hanspeter Uster
Publication year - 2015
Publication title -
international journal for court administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.173
H-Index - 4
ISSN - 2156-7964
DOI - 10.18352/ijca.174
Subject(s) - benchmarking , workload , argument (complex analysis) , operations research , quality (philosophy) , work (physics) , management science , operations management , medicine , computer science , management , mathematics , economics , mechanical engineering , philosophy , epistemology , engineering
Using different methodological approaches of weighted caseload studies results in case weights that indicate the current performance of a court. However, as the case weights are often used in allocating resources or cases, the results of a weighted caseload study may be contested with the argument that it is not clear whether they are based on an average good performance or whether higher or lower values could be assumed if operational management were optimized and/or qualitative aspects taken into account. Suitable methods therefore usually include quality adjustments of the case weights. Also, the case weights can be validated using benchmarking. In Switzerland there is a general lack of workload measurement in courts. Therefore, in an analysis of the courts and in the cantonal public prosecutor’s service (PPS) of the Canton of Basel-Stadt another method of validating case weights has been applied: the combination of a weighted caseload study with an organizational analysis. This paper introduces the new methodological approach in Switzerland and outlines preliminary methodological findings.

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