The Converged Classroom: A Follow-up Study

Dr. Bill Bailey is currently an assistant professor of industrial engineering technology and quality assurance and coordinator of the EIT graduate programs at Kennesaw State University He holds a Ph.D. in Technology Management (Quality Systems Specialization) from Indiana State University. He also holds a Master of Science in Industrial Technology degree from North Carolina A&T State University, and a Baccalaureate degree in Psychology and English. Dr. Bailey has extensive manufacturing experience, including lean implementation and training and development. He has developed programs and taught in a community college for several years. He has served as an examiner for several Baldrige based quality award processes, including The Malcolm Baldrige National Quality Award, and state awards in North Carolina and Georgia. His research and consulting interests include the improvement of organizational performance through quality initiatives such as the Malcolm Baldrige National Quality Award Process, Six Sigma, Lean, etc., and the application of these initiatives to education, manufacturing, services and healthcare.