Selection Of Curricular Topics Using Extensions Of Quality Function Deployment

Decision science can be an effective tool for enhancing organizational participation during strategic and complex decision making. This involvement develops a group consensus for relating organizational goals and the methods to achieve them. This paper describes an application of Quality Function Deployment (QFD) to define curricular topics that meet program objectives. Based on the ability of QFD to establish relationships, the model identifies the most important topics and quantifies their impact on meeting program goals. The model was developed to support restructuring of a Masters of Engineering Management degree program. The model supported decisions in selecting and prioritizing the required curricular content to support program goals. The model provided a practical methodology for developing faculty consensus in the selection of curricular topics with a strategic focus.