Open AccessQuality Assessment Of An Engineering Management Program
Author(s) -
Mel I. Mendelson
Publication year - 2020
Language(s) - English
Resource type - Conference proceedings
DOI - 10.18260/1-2--7377
Subject(s) - quality (philosophy) , quality management , engineering management , quality assurance , engine department , applied engineering , total quality management , product (mathematics) , teamwork , process (computing) , engineering education , program management , engineering , computer science , project management , manufacturing engineering , systems engineering , operations management , management system , management , lean manufacturing , philosophy , external quality assessment , epistemology , economics , operating system , geometry , mathematics
An assessment process is described for LMU's Engineering and Production Management graduate program. Six quality characteristics were defined and measured. The process utilized the tools of total quality management and statistics. Improvement was benchmarked using hypothesis testing of the mean results between 1994 and 1998 using six assessment methods. Quality improvement was evaluated by plotting the results on a radar chart.
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