Open AccessITIL Its Effectiveness: Decision Makers’ Perspectives
Author(s) -
Gholam Ali Shaykhian,
Khalil Said,
Ghaythah Alqarna
Publication year - 2020
Publication title -
2019 asee annual conference and exposition proceedings
Language(s) - English
Resource type - Conference proceedings
DOI - 10.18260/1-2--33033
Subject(s) - information technology infrastructure library , knowledge management , process management , business process management , business process modeling , computer science , business process , financial management for it services , information technology , capacity management , business , marketing , work in process , operating system , cloud computing , security information and event management , computer network , cloud computing security
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