Institutionalizing Continuous Improvement Plan in an Engineering Technology Department - Closing the Loop

Continuous improvement is a corner stone of a quality engineering or engineering technology program. Accreditation Board of Engineering and Technology requires that a well-planned and implemented continuous improvement plan should be in place. The ABET 2015-16 Criterion 4 Continuous Improvement1 states: “The program must regularly use appropriate, documented processes for assessing and evaluating the extent to which the student outcomes are being attained. The results of these evaluations must be systematically utilized as input for the continuous improvement of the program. Other available information may also be used to assist in the continuous improvement of the program.” A successful continuous improvement plan that is institutionalized is self-driven and does not require external stimuli. For example, if an outcome assessment goal is not reached in an academic term, a sequence of events/actions are set in motion to address the deficiency. Evidence of existence of an institutionalized continuous improvement plan include but not limited to: A timeline of repeated activities related to the assessment and evaluation of student outcomes, agreed upon performance indicators to assess learning outcomes, systematic data collection focusing on direct evidence of student performance related to the student outcomes. Various data streams feeding into the assessment plan may include, course assessment data, senior exit survey, alumni and employer survey, internship reports and feedback from industrial advisory boards.