Leading Through Difficult Conversations: Developing Students' Leadership Communication Skills

Dr. Julia M. Williams is Executive Director of the Office of Institutional Research, Planning, and Assessment & Professor of English at Rose-Hulman Institute of Technology. Her research areas include technical communication, assessment, accreditation, and the impact of pen-based technologies on learning and teaching. Her articles have appeared in the Journal of Engineering Education, International Journal of Engineering Education, IEEE Transaction on Professional Communication, and Technical Communication Quarterly, among others.