The Balanced Scorecard In A Capstone Design Course

In response to a perceived need to improve the project management skills of program graduates, the authors introduced the general principles and structure of the Balanced Scorecard (BSC) system to seniors in a capstone design course. This paper briefly presents the principles of the Balanced Scorecard, describes how they were introduced to the students, presents details of how the BSC was employed by one of the design teams, and documents students’ evaluation of this application of the BSC. It concludes with the authors’ assessment of this experiment and plans for future offerings of this capstone design course.