Open AccessSentiment analysis of customer support phone dialogues using fusion-based emotion recognition technique
Author(s) -
Yitong Wang
Publication year - 2019
Language(s) - English
Resource type - Dissertations/theses
DOI - 10.17760/d20328716
Subject(s) - computer science , phone , support vector machine , task (project management) , spectrogram , emotion recognition , speech recognition , sentiment analysis , convolutional neural network , artificial intelligence , facial expression , emotion detection , natural language processing , machine learning , engineering , linguistics , philosophy , systems engineering
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