Online Counseling Through the Lens of Professional Ethics: Challenges and Solutions | Zendy

O. Shchedrinskaya | Zendy; М А Бебчук | Zendy

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Online Counseling Through the Lens of Professional Ethics: Challenges and Solutions

Author(s) -

O. Shchedrinskaya,

М А Бебчук

Publication year - 2020

Publication title -

counseling psychology and psychotherapy

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.173

H-Index - 5

eISSN - 2311-9446

pISSN - 2075-3470

DOI - 10.17759/cpp.2020280306

Subject(s) - confidentiality , ethical issues , engineering ethics , action (physics) , identification (biology) , informed consent , psychology , public relations , political science , business , medicine , law , engineering , alternative medicine , physics , botany , pathology , quantum mechanics , biology

The paper focuses on benefits, limitations, and ethical risks associated with online counseling yielded from domestic and international studies. We provide a detailed description of the most common online counseling ethical dilemmas, such as determining format suitability, taking action in crises, identification issues, method validity, regional differences in ethical and legal practices, confidentiality limitations, and establishing professional boundaries. A few options for ethical decision-making are offered, as well as advice on averting technical and ethical issues. We provide a specific version of informed consent for online counseling services, that helps ensure safety and protect both parties. It also describes the main aspects of online counseling, its technical and confidentiality limitations, crisis procedures, and ways to address potential conflicts.

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