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The Technology Acceptance Model: Past, Present, and Future
Author(s) -
Younghwa Lee,
Kenneth A. Kozar,
Kai R. Larsen
Publication year - 2003
Publication title -
communications of the association for information systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.576
H-Index - 48
ISSN - 1529-3181
DOI - 10.17705/1cais.01250
Subject(s) - technology acceptance model , field (mathematics) , management science , computer science , engineering ethics , psychology , data science , engineering , usability , mathematics , human–computer interaction , pure mathematics
While the technology acceptance model (TAM), introduced in 1986, continues to be the most widely applied theoretical model in the IS field, few previous efforts examined its accomplishments and limitations. This study traces TAM’s history, investigates its findings, and cautiously predicts its future trajectory. One hundred and one articles published by leading IS journals and conferences in the past eighteen years are examined and summarized. An openended survey of thirty-two leading IS researchers assisted in critically examining TAM and specifying future directions.

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