
Motivations and uses: Evaluating virtual reference service from the users' perspective
Author(s) -
Jeffrey Pomerantz,
Lili Luo
Publication year - 2006
Publication title -
carolina digital repository (university of north carolina at chapel hill)
Language(s) - English
DOI - 10.17615/5cva-pt82
Subject(s) - perspective (graphical) , service (business) , computer science , human–computer interaction , world wide web , business , marketing , artificial intelligence