Open AccessThe impact of IT-enhanced organizational learning on performance: evidence from Chile
Author(s) -
Enrique Canessa,
Francisco Javier Morales Flores,
José O. Maldifassi
Publication year - 2017
Publication title -
revista facultad de ingeniería universidad de antioquia
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.16
H-Index - 12
eISSN - 2422-2844
pISSN - 0120-6230
DOI - 10.17533/udea.redin.n82a08
Subject(s) - organizational learning , knowledge management , organizational performance , business , organizational behavior and human resources , organizational commitment , organizational studies , subject (documents) , organization development , information technology , psychology , computer science , social psychology , library science , operating system
The link between information technology (IT) and organizational learning has been an important subject of study since the early 1990s. However, it is still not clear whether or not IT-enhanced organizational learning positively influences organizational performance. In this paper we posit that the impact of IT on the performance of firms will differ depending on the main usage of the IT system: for exploration or for exploitation. Based on data of Chilean organizations, we found that there exists a positive impact of using IT for exploitation on organizational performance; and that the use of IT for exploration has a positive impact on organizational change.
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