Effects of Take-Over Requests and Cultural Background on Automation Trust in Highly Automated Driving
Author(s) -
Sebastian Hergeth,
Lutz Lorenz,
Josef F. Krems,
Lars Toenert
Publication year - 2015
Language(s) - English
Resource type - Conference proceedings
DOI - 10.17077/drivingassessment.1591
Subject(s) - automation , german , context (archaeology) , nationality , computer science , imperfect , reliability (semiconductor) , affect (linguistics) , psychology , business , engineering , political science , immigration , mechanical engineering , paleontology , linguistics , philosophy , power (physics) , physics , archaeology , communication , quantum mechanics , biology , law , history
Appropriate automation trust is a prerequisite for safe, comfortable and efficient use of highly automated driving systems (HADS). Earlier research indicates that a drivers’ nationality and Take-Over Requests (TOR) due to imperfect system reliability might affect trust, but this has never been investigated in the context of highly automated driving. A driving simulator study (N = 80) showed that TORs only temporarily lowered trust in HADSs, and revealed similarities in trust formation between German and Chinese drivers. Trust was significantly higher after experiencing the system than before, both for German and Chinese participants. However, Chinese drivers reported significantly higher automation mistrust than German drivers. Self-report measures of automation trust were not connected to behavioral measures. The results support a distinction between automation trust and mistrust as separate constructs, short- and long-term effects of TORs on automation trust, and cultural differences in automation trust.
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