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The Design of Future Things: Cautious Cars:
Author(s) -
Donald A. Norman
Publication year - 2007
Language(s) - English
Resource type - Conference proceedings
DOI - 10.17077/drivingassessment.1205
Subject(s) - automation , computer science , control (management) , perception , natural (archaeology) , human–computer interaction , aviation , autonomy , computer security , risk analysis (engineering) , intrusion , supervisory control , operator (biology) , engineering , artificial intelligence , business , biology , geochemistry , neuroscience , geology , repressor , chemistry , biochemistry , transcription factor , gene , history , mechanical engineering , archaeology , law , political science , aerospace engineering
The aviation industry knows a lot about the dangers of overautomation. The Human Factors and Control industry has long studied problems of operator control of automated equipment, including supervisory control. The issues here, however, are different: most studies of automation and intelligent devices look at industrial settings, with well-trained operators who do the same operations over and over again. In the automobile, we have ill-trained operators, with little understanding (and little interest in gaining understanding), who may have to react in seconds.

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