Usability and privacy in academic libraries: regaining a foothold through identity and access management | Zendy

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Usability and privacy in academic libraries: regaining a foothold through identity and access management

Author(s) -

Peter Reid

Publication year - 2019

Publication title -

insights the uksg journal

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.41

H-Index - 14

ISSN - 2048-7754

DOI - 10.1629/uksg.487

Subject(s) - usability , identity management , conversation , identity (music) , internet privacy , academic library , access management , personally identifiable information , sign (mathematics) , world wide web , public relations , library management , business , computer science , authentication (law) , sociology , political science , computer security , library science , computer network , mathematical analysis , physics , mathematics , communication , human–computer interaction , acoustics

Benefits arising from initiatives to streamline the user experience for academic researchers and students must be balanced against GDPR and information security measures that institutions must take to protect their members’ personal data. Using the example of Bath Spa University Library’s role in single sign-on projects in collaboration with the IT department and a third-party software supplier, a way in which academic libraries can more robustly enter the conversation surrounding user privacy is suggested. Identity and access management is one area of collaboration in which the librarian’s traditional commitment to patron or user privacy can be upheld.

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