Introduction of Modeling Complex Management Systems using Fuzzy Cognitive Map

Fuzzy Cognitive Maps (FCM) have found favor in a variety of theoretical and applied contexts that span the hard and sof t sciences. Given the utility and flexibility of the method, coupled with the broad appeal of FCM to a variety of scientific disciplines, FCM have been appropriated in many different ways and, depending on the academic discipline in which it has been applied, used to draw a range of conclusions about the belief systems of individuals and groups. In scenario planning, causal mapping has long been used as a means to elicit the worldviews of multiple experts, facilitate discussion, and challenge and improve mental models. Large and complex causal maps, however, are difficult to analyze. The strength of FCM approach lies in its capacity not only to comprehensively model qualitative knowledge which dominates strategic decision making but also to stimulate and evaluate several alternative way of using IT in order to improve organizational performance. This approach introduces computational modeling, as well as it supports scenarios development and simulations. In this paper the authors focus on the investigation of two possible applications: waste management system and stakeholder management system. The common features of these systems are that both systems are complex and comprehensive.