Internal communication: relationship between company and workers, a case study | Zendy

Denise Castilhos de Araújo | Zendy; Elida Sandra Soares Simanski | Zendy; Daniela Müller de Quevedo | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

Internal communication: relationship between company and workers, a case study

Author(s) -

Denise Castilhos de Araújo,

Elida Sandra Soares Simanski,

Daniela Müller de Quevedo

Publication year - 2012

Publication title -

brazilian business review

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.176

H-Index - 4

ISSN - 1808-2386

DOI - 10.15728/bbr.2012.9.1.3

Subject(s) - situational ethics , perception , internal communications , business , process (computing) , psychology , social psychology , public relations , marketing , political science , computer science , neuroscience , operating system

This article presents the results of a case study of a synthetic leather company in Novo Hamburgo (Rio Grande do Sul), aiming to discover the perception of its workers regarding the firm?s internal communication and the possible relationship with the different sectors of those interviewed. A questionnaire was given to the employees in various sectors of the company and their responses were analyzed and compared to the findings reported by other authors in similar studies. The results show that communication is determined by emotional, psychological and situational factors, as well as personal perception, all of which should be considered in the communication process.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research