Resident Peer-to-Peer Observation and Feedback in the Primary Care Setting

Methods: We trained Internal Medicine residents to give and receive feedback, scheduled observation sessions, and protected time for feedback and reflection on the process. This pilot took place over four month-long ambulatory blocks over a two-year period at the University of Washington’s primary care continuity clinic sites. Twenty-eight residents participated each year. We developed a survey question to measure self-efficacy with feedback and compared means using the Wilcoxin Signed-Rank test. We also collected qualitative data that was analyzed using Grounded Theory.